Terms of Use

Last updated: 18th Nov 2025

Welcome to HelloPackit.com (“Website,” “we,” “us,” or “our”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our site or placing an order. If you do not agree, please do not use this website.

1. Acceptance of Terms

By using HelloPackit.com, you confirm that:

• You are at least 18 years old or have parental/guardian consent.
• You will comply with all applicable laws and regulations of the Republic of Uganda.
• You agree to these Terms of Use, our Privacy Policy, and any other policies posted on the website.

We reserve the right to update or revise these terms at any time. The updated version will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.

2. Use of the Website

You agree to use the website for lawful purposes only. You may not:

• Attempt to gain unauthorized access to any part of the website, servers, or databases.
• Use the website to infringe on intellectual property or proprietary rights.
• Introduce viruses, malware, or any harmful code.

3. Intellectual Property

All content on HelloPackit.com, including but not limited to text, images, logos, graphics, and software, is the property of Packit or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print content for personal, non-commercial use only. Any reproduction, modification, distribution, or commercial use without prior written consent is prohibited.

4. Products and Orders

• All orders are subject to acceptance and availability.
• Prices, specifications, and promotions may change without notice.
• We make reasonable efforts to ensure accuracy of product information but do not guarantee it is error-free.
• Custom or personalized products are non-returnable except in cases of manufacturing defects or errors made by HelloPackit.com.

5. Payment and Billing

• Payment for products must be made in full before dispatch.
• Accepted payment methods will be indicated at checkout.
• You are responsible for providing accurate payment and billing information.

6. Shipping and Delivery

• Shipping times are estimates and are not guaranteed.
• HelloPackit.com is not liable for delays caused by courier services, customs, or other unforeseen events.
• Risk of loss transfers to the buyer upon delivery by the courier.

7. Returns and Exchanges

Please see our Returns & Exchanges Policy for full details. By placing an order, you agree to the terms outlined in that policy.

8. Disclaimer of Warranties

The website and all products are provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, HelloPackit.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchase of products.

10. Indemnification

You agree to indemnify, defend, and hold harmless HelloPackit.com, its officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights.

11. Privacy

Your use of the website is also governed by our Privacy Policy . Please review it to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Use are governed by the laws of Uganda, and any disputes will be subject to the exclusive jurisdiction of the courts of Uganda.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

For questions regarding these Terms of Use, please contact:

📧 support@hellopackit.com